A community is a beautifully branded digital experience connected with CRM of company. A community is a portal, help forum, support site for interaction between customer and employees.

Community in Salesforce:
For creating community in Salesforce, Salesforce has provided a separate cloud Salesforce Community Cloud.
There are 3 types of community in Salesforce:
• Customer community (For support and feedback)
• Employee community (For discussion and collaboration and For HR & IT information)
• Partner community (For qualifying leads, tracking revenue and providing product information)

Salesforce Community Cloud:
Community Cloud is a Salesforce platform that gives companies the tools to create branded online communities. These communities can be created for connecting with customers, external partners and employees
Community Cloud Advantage:
• Create multiple experiences for specific needs.
• Extend business processes to partners and customers.
• Integrate data (such as orders or financial information) from third-party providers.
• Use themes and templates to create beautiful branded experiences.

Community Page Example:



Leave A Reply

Please verify that you are not a robot.

Tell us about Your Company

How can we help you with your business?

    Message Sent!

    If you have more details or questions, you can reply to the received confirmation email.

    Back to Home